Warranty Policy
Warranty Policy
At SONS Adventure & 4x4, we stand behind every product we make. All SONS products are covered by a 12-month warranty from the date of purchase.
What's Covered
Our warranty covers manufacturing defects in materials and workmanship under normal use.
What's Not Covered
The warranty does not cover:
- Normal wear and tear
- Damage caused by misuse, accidents, or neglect
- Modifications or repairs carried out by unauthorised parties
- Damage from use beyond the product's intended purpose
How to Make a Claim
To lodge a warranty claim, please contact us with:
- Proof of purchase (order number or receipt)
- A description of the issue
- Photos of the defect
We'll assess your claim and, if approved, offer a repair, replacement, or refund at our discretion.
Contact Us
For warranty enquiries, reach out via the contact details on our website. We aim to respond within 2 business days.