Warranty Policy

Warranty Policy

Warranty Policy

At SONS Adventure & 4x4, we stand behind every product we make. All SONS products are covered by a 12-month warranty from the date of purchase.

What's Covered

Our warranty covers manufacturing defects in materials and workmanship under normal use.

What's Not Covered

The warranty does not cover:

  • Normal wear and tear
  • Damage caused by misuse, accidents, or neglect
  • Modifications or repairs carried out by unauthorised parties
  • Damage from use beyond the product's intended purpose

How to Make a Claim

To lodge a warranty claim, please contact us with:

  • Proof of purchase (order number or receipt)
  • A description of the issue
  • Photos of the defect

We'll assess your claim and, if approved, offer a repair, replacement, or refund at our discretion.

Contact Us

For warranty enquiries, reach out via the contact details on our website. We aim to respond within 2 business days.